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Fraudulent charge 9.99 by

I noticed recently a charge of $9.99 on my checking account, supposedly a debit card transaction. Next to the charge, it said and a toll free phone number (888)389-0204

I did not recall any business with a site for $9.99 and particularly not with this site. The site itself has no apparent content and maybe they were just a payment processor (I thought).

I looked up the whois information about this domain. It is fraudulent (incorrect information):

Registry Registrant ID: PA_30517087
Registrant Name: John Doe
Registrant Organization: Media Support Online
Registrant Street: 123 Main street
Registrant City: N/A
Registrant State/Province:
Registrant Postal Code: 12345
Registrant Country: US
Registrant Phone: +01.8888888888
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email:

I called their 888 customer service number and demanded an explanation. They gave me none, just said that I had subscribed to their service (LIE). Then they demanded my ZIP code, full name and credit card number to reverse the transaction. The guy whom I spoke to had a certain accent and I could hear kids in the background screaming.

I called my bank and they reversed the 2 transactions (yes, they had billed me a month prior as well)

The guy on the phone says that he works for a company called 'Customer Service Management' and that they are not related to

Of course that's a lie. They probably have a few of such bogus fraud sites set up and one company that solely processes refunds.

So, if you found this site it's probably because you googled either or their customer service number.

The domain was registered through -- a registrar based in Panama. No surprise that they don't respect common rules (e.g. the requirement to put in valid information about the domain owner)

Just call your bank and have them block this company, so that they can never withdraw from your account again.

Also, maybe a good idea to cut up your debit card and get a new one issued.

Generated 8:01:07 on Oct 1, 2020